Case Study
veterans' services foundationhuman services
ABOUT
A nonprofit supporting veterans in their transition back to civilian life by providing critical services and access to care for both physical and mental wellbeing.
SERVICE AREAS
+ CRM & DONOR DATABASE SUPPORT
CHALLENGE
Database issues held this veterans’ services organization back from its growth potential:
SOLUTION
AmPhil equipped this organization with the CRM support it needed, including:
MISSING AND INCONSISTENT DATA plagued its new database.
IMMEDIATE EXPERTISE
in database administration across different systems and scenarios.
IT LACKED STAFFING
to manage the donor database on a daily basis.
DATABASE CONFIGURATION and data hygiene optimized for fundraising.
IT HAD NO CONSISTENT PROCESS for tracking or acknowledging donations.
A DATABASE AUDIT that identified and imported missing data.
results
AmPhil helped this wounded warriors’ service organization to:
raise
5 million
in annual
donations
track
100%
of gifts back to
the donation source
import & clean
3,000